Bonjour I'm Nikos,
Paris-based service designer

I help companies get “digital” right. I design digital products that your developers can actually implement, while I help you answer your most burning digital strategy questions, like:

“What do we create, for whom & why?” & “How can we optimize customer experience & business profit at the same time?”

SEE MY WORK
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Previous Work

Previous work at Paris 8

Université Paris 8

Creation of an intranet, a Knowledge Management System (KMS) and a CRM.

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Dreamin

UX / UI design of an ad management dashboard to control revenue, KPIs, alerts, …

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Previous work at Paris 8
Previous work at Paris 8

CNRS & others

UX / UI design proposition for the dashboard of a critical application with 30K+ users.

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My skills

HUMAN CENTERED DESIGN

Research is at the core of my work. I focus on the experience of all the people affected by the service we create: users, customers & stakeholders.

MULTIDISCIPLINARY APPROACH

Good design can be found at the collaboration between different departments, disciplines and levels of management. My own background in computer engineering, psychology & business strategy certainly helps.

HOLISTIC SERVICES

We are past the era of isolated products: today’s services need to sustainably adress user and business needs and create a unified customer experience across all platforms.

REALISTIC, LEAN, AGILE

Design services that can actually be implemented by developers, in an agile setting, and by using lean methodologies.

UX / UI Design

Sketch

Design Thinking

Business strategy & Service design

Graphic design

Web development

Angular

Django

Python

Wordpress

My methodology

  1. Research

    In service design, research is used to understand people, their motivations & their behavior. Some of the tools we can use during this phase include personas, journey maps, system maps, user stories and jobs-to-be-done.

  2. Ideation

    All through the project, we will be creating ideas we might find useful - we should make sure we preserve them. We attempt to avoid making big, weighty choices, and instead we aim for many small, low-risk provisional decisions.

  3. Prototyping

    Once we have built an understanding of our users and the business context, and we have generated enough ideas to get us going, we create quick, low-fidelity prototypes. We test those prototypes with real users in order to get their feedback.

  4. Implementation

    At this point, we are ready to implement a Minimum Viable Product (MVP). At first, our MVP can be just a high-fidelity sketch, but over time using an agile approach, we develop our service. As we iterate through steps 1-4, we get user feedback at each iteration.

Let's build beautiful, meaningful services together.

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